Title: The Volunteer Management Handbook: Leadership Strategies for Success / Edition 2
Author: Tracy D. Connors (Editor)
ISBN-10: 0470604530
ISBN-13: 9780470604533
Despite the challenges and pressures of the U.S. economy, Americansare still volunteering in record numbers. With nonprofitsstruggling to provide services that directly affect our quality oflife, volunteers have become even more vital to nonprofitorganizations. Now more than ever, effective management of oursplendid volunteer resources is imperative if we are to evoke,focus, and sustain their motivation, resources, and skills intoproviding the growing array of human services offered by ourpeople-helping agencies and organizations. Covering all aspects of the management of volunteer programs,the Second Edition of The Volunteer Management Handbook has beencompletely updated to reflect the latest in volunteer resourcemanagement (VRM): best practices; effective policies and policymaking; demographics and social evolution; planning and analysis(program and participant) in volunteer programs; recruiting,orienting, and training volunteers; volunteer evaluation (programand volunteer); ethics and professionalism; and state, national,and international programs. Edited by nonprofit expert Tracy Connors, this practical volumeprovides useful perspectives and guidance for volunteer resourcemanagement issues, as well as highlighting and explaining thetrends, issues, and developments that lie ahead. Contributions arefeatured from visionary nonprofit professionals, outlining thepresent and future of more successful volunteer resourcemanagement, to explain how to: Manage more effectively within dynamic, fluid organizational andprogram environments, including managing performance in both astrategic and tactical context to achieve impressive results. Use advanced information management technology and networking tochange “technology walls” to “program bridges” at every stage ofthe VRM process—from recruiting, marketing, and orientation,to coordination, scheduling, evaluation, and recognition. Understand—and change—organizational culture toestablish a growth-filled environment for volunteers and staff. Reassess your organization’s volunteer resource management modeland planning to develop VRM policies that help protect yourorganization from risk, yet promote involvement, qualityprogramming, increased productivity, and greater volunteersatisfaction. Use creatively and effectively the growing number of potentialvolunteer options offered by social media, economic conditions,cultural and technological advances to expand and enrich your VRMprogram offerings. Now available as both an online and print publication, thisinvaluable guide offers seventeen additional online chapters,exclusively through the new edition’s companion website. Learn toget, develop, and keep the right volunteers for your nonprofit withthe proven guidance found in The Volunteer Management Handbook,Second Edition, the must-read every nonprofit needs to create avolunteer-happy organization.
