Publication Date: September 22, 2010 ISBN-10: 0,470,525,908 ISBN-13 :978-0,470,525,906 Edition: 7
The known comprehensive approach, this text shows operations managers how to analyze processes, ensure quality, create value and manage the flow of information, products and services. The seventh edition provides an extensive collection of exercises and solve problems, and to strengthen key concepts. The increased focus on supply chain management services. New information environment and environmental management, and technology type OM topics as it applies to the production, control, supply chain, global business. All chapters opening case in the text, such as boxes also were modified or replaced. This new content better prepared to encounter problems, they are in the field of business man