Publication Date: January 1, 2010 ISBN-10: 0,324,783,205 ISBN-13 :978-0,324,783,209 Edition: 8
Prepare for success in quality management today with leading focus on the basic principles of total quality management, and emphasis on high performance management practices, such as the text reflected in the Baldrige criteria. Performance management and quality of these areas are experienced leaders. No further authoritative resources ISO 9000 certification, Six Sigma, Malcolm Baldrige National Quality Award in the United States standard coverage. Rich example of the leading organizations from around the world reflect the quality, because they emphasize the practical problems, this book management priorities and related technical topics. You can prepare to become ASQ certified quality management, this version covers most of the body ASQ certification required knowledge. This is all you need, now, in your career, to ensure quality management su
