Title: The Financial System and the Economy: Principles of Money and Banking / Edition 5
Author: Maureen Burton, Bruce Brown
ISBN-10: 0765622467
ISBN-13: 9780765622464
Nonprofit leaders are beginning to confront the most importantunfinished business of their sector. Having invented scores ofsuccessful model programs to address virtually every type of socialproblem or goal, they are discovering that large-scale, sustainedimpact remains elusive. Today, the only way to get the full benefitof successful programs, however, is for nonprofit leaders to beginbuilding high performance organizations—nonprofits that arecapable of creating sustained, effective impact. That requiresreversing decades of underinvestment in the capacity of nonprofits.A sector that has been indifferent, if not hostile, to the needs ofits organizations, where leaders are forced to manage upstream,against countless obstacles, now needs to apply its ingenuity andpassion to the challenge of creating high performanceorganizations. Drawing on management techniques used by successfulmanagers in both businesses and nonprofits, High PerformanceNonprofit Organizations outlines approaches that nonprofits can useto build their capacity for learning, innovating, ensuring quality,and motivating staff. Illustrated with case studies and examples,the book outlines processes for achieving these goals, including: human resources management—to attract and developemployees truly in synch with an organization’s mission benchmarking—to identify practices that best meet anonprofit’s needs responsiveness and quality systems—to continuously reviewand upgrade quality of service product development—to tap the talents of every employeeto create effective programs The authors argue that these processes—far from corrupting anonprofit with practices that evolved to make companies moreprofitable—actually help an organization convert its valuesand integrity into results for clients and communities. Theseadaptive capacities help nonprofits deliver on their mission,building the model organization that will make the biggest impactwith model programs. High Performance Nonprofit Organizations goesfurther, laying out an agenda for changing the nonprofitenvironment, making it more supportive of its managers and moreaware of the potential of organizational capacity. The authorsassess the special opportunity of severalstakeholders—including the nonprofit board, foundations, andthe national office of multisite nonprofits—to create a newculture that values organizational performance. For the nonprofitmanager trying to build an organization that is truly responsive toits clients and community, High Performance Nonprofit Organizationsis an essential review of best practices. For the board member,foundation program officer, or nonprofit leader trying to createsustained impact, it is a provocative challenge to deal with thesector’s unfinished business with a new approach.
