Publication Date: February 7, 2012 ISBN-10: 1111821224 ISBN-13 :978-1111821227 Edition: 9
The 9th Edition ESSENTIALS Business Communication, Business Communication provides a simplified method, including the unprecedented resources and support of the author. ESSENTIALS Business Communication provides four-in-one learning package: authoritative text, practical workbook, and grammar teaching / mechanical manual, as well as high-quality sites. Outdated or inadequate language skills, especially effective, Ninth Edition offers extraordinary print and digital exercises to help students build confidence as they review grammar, punctuation, and writing guidelines. Textbook chapters teach basic writing skills, then the use of these techniques, a variety of e-mail, memos, letters, reports, and resumes. Realistic model documents and structured writing assignments to help build lasting skills. The ninth edition of this award-winning text features increased coverage of electronic information technology and digital media, redesigned and updated model documents to introduce the practice of commercial exchanges, and the wide range of exercises and activities update. Innovative technology resources including Aplia, writing experience, CengageNOW, and the quality of the website, so that teaching and learning business communication easier and more enjo