Publication Date: July 1, 2010 ISBN-10: 1,567,933,572 ISBN-13 :978-1,567,933,574 | Version: seventh
Managed healthcare institutions continue to be the most comprehensive healthcare resource management.
Learn from the experience of this version, high performance, and the Malcolm Baldrige Award winning organizations. It describes the main driving force for success:
Cultural competence and leadership of the response, to promote cooperation between doctors, nurses and other staff
A system of continual improvement, emphasizing the process of analysis, negotiation, goal setting, measurement, benchmarks and incentives
This version also includes:
Culture of shared values, authorization, communication, and superior service to establish a new chapter
New chapter organizational infrastructure to maintain continuous improvement
Establish the clinical course of the strategy, the joy is not only effective agreement, but patients also responsive, personalized care doctors and nurses
Various operational functions, including comprehensive performance indicators and best practices of organizational models
Strategy to maintain and enhance the contribution of clinical and administrative staff
Reader-friendly aids, such as in the page definition of the term, the synopsis of chapters and think or discuss issues
Managed healthcare organizations, the first version of the American University Healthcare Executive James · A · Hamilton Book Award.
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